Forex Trading - Platform FAQ’s

Which web browsers are compatible with the Aaron Forex trading software?
What software do I need to run the Aaron Trading forex dealing software and where do I get it?
What are the hardware requirements for the forex trading software?
Which Operating Systems does the forex trading platform support?
What are the minimum requirements for Internet connection speed?
How do I connect to the Aaron Trading forex dealing software through a Firewall or Proxy server?
How do I resize the dealing software window inside my browser?
What if I request a forex deal but do not receive a deal confirmation?

Which web browsers are compatible with the Aaron forex trading software?

Aaron’s forex trading software supports both Netscape 4.7 or higher as well as Microsoft Internet Explorer version 4.01 or higher. However, for best operation, we strongly recommend Microsoft Internet Explorer 5.0 or higher.

What software do I need to run AaronFX ’s currency trading trading software and where do I get it?

The first time you login to the system, you must load a Java applet to enable the dealing software. Once you have installed the plug-in and applet you will not be required to do so again.

To load the applet you must have ‘Java™ 2 SDK v1.3 for Windows’ installed. The SDK download bundle includes the Java 2 Runtime Environment with Java Plug-in software. If these components are already installed, Internet Explorer will automatically load the applet necessary to run AaronFX’s dealing software. Load time for the applet on a 56k modem is approximately 1 minute.

If you do not have ‘Java™ 2 SDK v1.3 for Windows’ installed, Internet Explorer will prompt you to install it. If IE does not automatically prompt you to install these components, or if you are a Netscape user, you may install the files directly at http://java.sun.com/products/archive/j2se/1.4.0_02/index.html. Load time is approx. 20 min. on a 56K connection.

Forex Trading - Top of Forex Trading Platform FAQ’s Page

What are the hardware requirements the forex trading software?

Minimum System requirements: Pentium class (or similar chip) running at 166Mhz or higher and a monitor that supports 800x600 with a color depth of 16 bits (65,536 colors) or higher resolution. A minimum of 64 MB of RAM for Windows 95/98 and 128 MB of RAM for Windows NT. Additional RAM may be required to run several other applications simultaneously with AaronFX's dealing software. You may experience slightly longer response times.

Recommended System requirements: Pentium II or Celeron class running at 300Mhz or higher, and a monitor that supports 1024x768 with a color depth of 32 bits (16,777,216 colors) or higher resolution. 128MB of RAM for Windows 95/98, and 256MB of RAM for Windows NT.

Forex Trading - Top of Forex Trading Platform FAQ’s Page

Which Operating Systems does the forex trading platform support?

Windows 95/98/NT. Currently, the latest version of the Java components necessary to run the Aaron Forex dealing software (Java™ 2 SDK v1.3) is not supported for the Mac OS.

Forex Trading - Top of Forex Trading Platform FAQ’s Page

What are the minimum requirements for Internet connection speed?

We recommend a connection of 56K bps or higher. 28.8K modems are acceptable, but you may experience slightly longer response times.

Forex Trading - Top of Forex Trading Platform FAQ’s Page

How do I connect to AaronFX ’s forex trading software through a Firewall or Proxy server?

When trying to access the software from behind a firewall, please make sure ports 8100,8101,9000,9100,8105,8103,9101,8805 and 8818 are open.

An AaronFX client service associate can assist you in configuring your Firewall or Proxy server to access the dealing software.

Forex Trading - Top of Forex Trading Platform FAQ’s Page

How do I resize the forex trading software window inside my browser?

You must resize the browser window to affect the size of the dealing software window inside. Internet Explorer allows you to set the size of the window to full screen, either by using the F11 function key or selecting View > Full Screen in the IE menu.

Forex Trading - Top of Forex Trading Platform FAQ’s Page

What if I request a forex deal but do not receive a confirmation?

Normal confirmation times are 1-2 seconds. If you do not receive a ‘deal confirmed’ or ‘deal failed’ message within that time, there are two possible causes. Either you have been disconnected from the Internet or the connection from our Server to your PC has dropped. To troubleshoot, first check to see if you are still connected to the Internet by trying to access another web page. To make sure the page is not stored in your cache, click the ‘refresh or ‘reload’ button, depending on your choice of browser. If your Internet connection is intact, you must re-login to the dealing software.

Forex Trading - Top of Forex Trading Platform FAQ’s Page

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